We want to know your feedback, suggestions and even your complaints

We aim to provide a high standard of service and helpful, accurate webpages. If you have any suggestions for improving our service please let us know. Click the 'submit' button to forward the page by email or send it to us by fax or post. (Click here for our complaints procedure)
Your Name:
E-Mail Address:

Your question or message:

Your address and telephone number if posting or faxing this form to us (optional):

Post and fax details: Infinite Innovations Ltd (Headpoint.com),
Address: Innovation House, 71 Sheldon Road, Sheffield, S7 1GU, United Kingdom
Fax: (UK) 0114 2967546

Complaints procedure

If you have a complaint please send it in writing to:

Complaints Dept.
Infinite Innovations Ltd (Headpoint.com)
Innovation House, 71 Sheldon Road, Sheffield, S7 1GU, United Kingdom

Alternatively you can email complaints to:

Where possible please state:

(1) Your name, address, telephone number and email address so that we can contact you.
(2) Your original order number (if you have one).
(3) Your username.
(4) The domain name(s) you are referring to if relevant.

All complaints will be acknowledged either in writing or by email within 5 days. Complaints will be handled in strict confidence and we will keep you informed about the progress of your complaint at all times.